WILL THERE BE a Battery Replacement Policy?
What’s Element Vape? An area online e-commerce store that allows you to choose from thousands of different herbal choices. The website describes their product because the “estrogenic nicotine alternative obtainable in liquid form.” So how exactly does it work? When you go to the website, you will see a large number of selections, which include fruity, floral, traditional, and exotic flavors.
As a person, you may want to know about their shipping options, return policy, privacy policies, FAQs, and more. Please note that we make an effort to be an accommodating, helpful, and informative site for all our customers. For those who have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To put your order, simply login at Element Vape, select the product you would like, and follow the prompts. For questions, or if you would like to place an order, please be aware that you may need to contact their support team. In addition to email, you can also utilize the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They are usually open in the event of server outages, so you may want to call of these times.
MAY I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the first thirty days without incurring any additional charges. In addition, if you would like to cancel your account, you will greatly appreciate the shipping refund. Our website does not allow customers to leave a poor feedback after they have ordered through our website, and exactly the same applies to placing an order through our phone number.
Can I track my order? Yes, we do supply the tracking information for several orders. This consists of our shipping address submissions. Please be aware that people cannot accept returns on goods that have arrived to our door without our express prior approval.
Are there any different ways to earn reward points or cash back from my Element Vape purchase? Yes, as stated above, we can pay one to encourage repeat purchases. Additional cash back or discount promotions are available through our website. If you are a loyal customer, we shall reward you with even more discounts, freebies or merchandise, and even cash. We are focused on offering our customer support professionals with training and education on our products, in addition to providing them having an extensive library of educational material, including videos and printed resources.
Will there be an alternative way to earn reward points or cash return? Yes, you can utilize your credit or debit card to purchase items from our website. When you have completed your purchase, you may enter your user id and pin number to redeem your reward points. Please be aware that you will not receive cash back or discount on the purchases of electronics items made using your credit card. Only those Reward Points redeemed for Black Friday merchandise will qualify for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, irrespective of your shipping address. We have been still focusing on adding additional reward options, such as gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We have policies and procedures in place for returning items you could be unhappy with. Please be aware that upon delivery, standard shipping rates apply to all U.S. destinations. Also, because of internet sites employing Adult Signature, free shipping and replacement charge aren’t applicable on certain orders, such as for example those requiring assembly.
Where may i contact the Customer Service department? Our phone number is readily available on our home page. In case you have any further questions, you may contact us whenever by e-mail, phone, or regular mail. In addition, we encourage customers located within eBook readers such as the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks and other wireless laptops to e-mail us with any questions or concerns. In the event that you experience a technical problem with our product or should you have questions about our services, you need to contact us whenever.
Will there be a warranty or guarantees? Our policy would be to provide a lifetime warranty on all of our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. In the event you experience any harm or defect while using our products, you must notify us right away as a way to Juul Compatible Pods obtain a proper replacement.